Attendee Name & EMail Not Showing in Separate Columns on Attendee List

[Barb]

Hi!

I updated to Event Tickets, Event Tickets Plus, Events Calendar and Events Calendar Pro today. I have the Events Calendar: WooCommerce Tickets deactivated (but not deleted.)

I have not updated any other plug-ins since I updated to 4.1

When I went to look at my attendee list on-line (and to export the CSV file), I’m missing two column fields: Name & Email.

On the event screen, these are now showing under Ticket type and look like this:

TICKET TYPE
Purchased by: Customer (customer email)

When I go do an export to CSV, all that shows is the Ticket Type – the 2nd line (Purchaser/Email) doesn’t show.

I need to export a list for my event by purchaser name and am not sure how to do this now.

Help!

[Barry]

Hi Barb,

You’re not the first customer to hit up against this recent change and we’re sorry for the inconvenience. Perhaps this would help as an interim solution:


/**
* Adds email and name columns to the attendee export data (CSV only).
*
* Filters via the tribe_events_tickets_attendees_csv_items hook; intended for use
* with the initial 4.1 release of Event Tickets only.
*
* @param array $items
* @return array
*/
function attendee_export_add_purchaser_email_name( $items ) {
$count = 0;

foreach ( $items as &$attendee_record ) {
// Add the header columns
if ( 1 === ++$count ) {
$attendee_record[] = 'Customer Email Address';
$attendee_record[] = 'Customer Name';
}
// Populate the new column in each subsequent row
else {
// Assumes that the order ID lives in the first column
$order = wc_get_order( (int) $attendee_record[0] );
$attendee_record[] = $order->billing_email;
$attendee_record[] = $order->billing_first_name . ' ' . $order->billing_last_name;
}
}

return $items;
}

add_filter( 'tribe_events_tickets_attendees_csv_items', 'attendee_export_add_purchaser_email_name' );


This could be added to a custom plugin file, for example, or else to your theme’s functions.php file if you are familiar and happy with that approach.

Does that work for you (until we can make a more substantive change in a future release)?

[Geoff]

Hey Barb,

Just wanted to follow up and let you know that we released version 4.1.1 last night and it included a fix for this issue. Please update to the latest version if you haven’t already and do let us know if you continue to see any issues from there. 🙂

Cheers and thanks for your patience while we worked on this!

Geoff

[Support Droid]

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If you still need assistance please simply open a new topic (linking to this one if necessary)
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[Author]

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