Attendee Information NOT Showing Up (Not Solved Yet!)

[Gerald]

Hi,

I am developing a new feature on a site that I am working on and I have tested and tested this plugin but for some reason, the attendee information questions are not showing up. Do you have any idea why? Note that I have been testing the site in the evening since the site is live, and we currently have a different way of purchasing tickets. We are moving to Event Tickets Plus because of the integration with WooCommerce, which we are not currently using, so when you go to look at the site it may look different. Because of this, I know it is going to be hard for you to duplicate the problem. Is there any reason you know of why the attendee information will not show up when questions are programmed into an event?

Upon further review of the problem, this seems to have something to do with the script “tribe-event-tickets-plus-meta-fields”. This is really upsetting because I literally NEED this plugin to work in order to complete this project. I purchased the premium plugin and it is very annoying that it is not working out-of-the-box.

Note: I reposted this because my previous thread was noted as “solved” when it was not.

[Cliff]

Hi, Gerald. Closing this one in favor of keeping the conversation at https://theeventscalendar.com/support/forums/topic/attendee-information-not-showing-up/

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