Attendee Information Datafields Causing Error

[Kelly James]

When I first installed the plugin and woocommerce everything worked fine. Now getting this error whenever I fill out the attendee information and click “Add to Cart”:

Catchable fatal error: Argument 1 passed to tribe_array_merge_recursive() must be of the type array, boolean given, called in /home/kellyjam/public_html/wp-content/plugins/event-tickets-plus/src/Tribe/Meta/Storage.php on line 97 and defined in /home/kellyjam/public_html/wp-content/plugins/event-tickets/common/src/functions/utils.php on line 14

Downloaded, installed, and activated the “Event Tickets: Additional Email Options” plugin and still no change.

[Brook]

Howdy Kelly,

I would love to help you figure this out. I am not totally sure why you are seeing that error but I have some ideas on how to proceed.

The error referenced in their is to a “transient”. It is possible something mangled this transient in your database. Typically it is safe to remove all transients, because they are basically a cache. Would you mind download and installing this transient cleaner plugin? When you visit that plugins page after activating it, you will note an option to Remove all transients. Could you try clicking this and hitting Save? You will further note that the plugin advises you to make a make a database backup before running the tool — this is a very smart thing to do just to be extra cautious. I have never actually needed a backup while doing this, but I still feel better knowing I have one.

Now try adding to the cart again, does it work this time?

Cheers!

– Brook

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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