asking for licence key when I dont need Event Aggregator

Home Forums Calendar Products Event Aggregator asking for licence key when I dont need Event Aggregator

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  • #1205099
    David
    Participant

    I am an events calendar pro user and I dont need EA, i didnt download the plugin, how do I remove this message in my dashboard?

    “It looks like you’re using Event Aggregator, but the license key you supplied does not appear to be valid or is missing. Please review and fix so that you can always have access to our latest versions!”

    #1205209
    George
    Participant

    Hi David,

    This could be happening for a couple of reasons—no worries though, I’m happy to help and it’s likely a quick fix.

    Can you head to Events → Settings → Licenses in your wp-admin, and take a screenshot of the whole page there? Then, share that screenshot here. You can do so by uploading the screenshots to this thread directly—or, if you have issues with that, you can upload to Imgur.com, Flickr.com, CloudUp.com, or any similar image-hosting site; then just share the links to those images here and I’ll take a look.

    This will help me diagnose your problem.

    Thanks!
    George

    #1213181
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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