ask for latest version of free plugin

[Jeremy]

Hi,

I had free version of the plugin (v4.2.6) and i just bought the pro version v(4.2.5).
but when i activate the pro version, WP ask me ton install the latest version of the free plugin with a link.

When i open the link, WP see that i already have the latest version …

Could you help me please ?

thanks a lot

[George]

Hey @Jeremy,

Thanks for reaching out.

4.2.6 is the latest version of The Events Calendar, so I am not sure why that message is popping up for you.

Can you share screenshots of the message you get to update? You can do so by uploading the screenshots to this thread. If you have issues with that, you can upload to Imgur.com, Flickr.com, CloudUp.com, or any similar image-hosting site; then just share the links to those images here and I’ll take a look.

Thank you!
George

[Jeremy]

Hi George,
thanks for your reply.

Here is a cap where you can see: the message, Free plugin version, Pro plugin version.

Thanks for your help.

[George]

Hey Jeremy,

Thank you for sharing this!

I honestly do not know why that notice would be appearing if the version numbers are correct, which your screenshot shows they are. I cannot recreate this problem on my own site. 🙁

The only steps I can recommend would be one of these things:

• You can choose to just ignore the message.
• You can try doing a “clean install” of BOTH plugins. To do this:
  • First make a backup of your site.
  • Then, DELETE—not just “deactivate”, but DELETE—both plugins from your site.
  • Then, download fresh copies of both plugins from their official source. (The Events Cal here, and Events Cal Pro here).
  • Then install and activate the fresh copies and see if the notice persists.

I am sorry about this weird issue and that these two options are the only ones I can think of!

Let me know what you think and if there is anything else I can try to help with.

Cheers,
George

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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