Apply filter bar payment to community events upgrade

[Shah]

I have purchased Agency license for Event calendar pro, a business licence for community events plug in. I also purchased Ecommerce ticket plug in. I have no use for Filter Bar and want to apply that money to upgrade my community event from Business to agency. Please help.

My email is: [email protected]
Use: Shah

[Brian]

Hi,

Thanks for using our plugins.

We maybe to help out can you please email us at [email protected] and explain what you are trying to do there.

Also include the Order Numbers for the Filter Bar Purchase and a link to this thread.

Thanks

[Shah Nawaz]

Brian: I did send an email to support but it returned back. The following was the message I posted:
Thanks

I purchased all Plugin( The event calendar Pro, The Community Events, Filter Bar, Woo commerce Ticket etc.) I also upgraded my license for Event Calendar Pro to Agency by paying extra.
I see no use for Filter bar and am having difficulty in using Woo commerce Ticket. Therefore, I have de-activated both of them.
I want to apply the payment I made for Filter Bar towards upgrading my Community events to Agency ( I am hosting multiple sites based on community events and calendar Pro).
Here are my purchase and user ID info.

My name: Shah Nawaz
User ID: shahnawaz
Filter Bar Order #967588
Community event order: #954820

Please note that My Calendar Pro was upgraded twice Once to business and then to Agency and I, ended up paying more than what I would have paid by buying Agency directly.
Please cancel my purchase for filter bar and apply that and extra money that I paid for Cal Pro, to issue me an agency license for community events.
Your urgent response will be highly appreciated.
My current website that I am working on is http:/medicalevents.com

Shah Nawaz
Seattle, WA
206-575-7771

[Brian]

Hi,

I see your emails in our system and we will respond to them later today.

Thanks

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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