application/ld+json wrong date and time

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  • #1227780
    centmarket
    Participant

    My client called when they noticed that searching for an event on Google, Google was showing event dates on the wrong date.
    We are UTC-6 timezone (Central USA) and the application/ld+json string for example, is showing a start date of February 3rd when it’s supposed to be February 2nd
    “startDate”:”2017-02-03 02:00:00″,”endDate”:”2017-02-03 04:00:00″

    It’s not applying the -6 on the timezone.

    The people at Google said they are pulling that structured data and we need to fix it on our end.

    When I checked the URL with Googles Structured Data Tool it shows as starting on the 3rd also. This goes for all the events so I’m assuming the timezone isn’t being applied properly. I checked the box in Events -> Settings -> General for timezone and it doesn’t seem to make any difference.

    #1228911
    Andras
    Keymaster

    Hello centmarket,

    Thanks for reaching out with your question, let me try to help you out here.

    The timezone is actually (or should be) reflected. I ran a test on my site and gives me data like the following:

    startDate 2017-05-03T22:00:00+00:00

    This is the ISO 8601 time format and here the +00:00 signifies that this is UTC+00:00 timezone, so UTC.

    When you are checking on google, how much are the starting and ending times off? Can you share some screenshots and urls so we can possibly investigate this further to see if we have a bug?

    Thanks and cheers,
    Andras

    #1245814
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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