Anyone else have a problem with a widget not showing up?

[Jerald Whisenhunt]

I use Events Calendar Pro and Facebook events. It’s a very crucial part of my business and I just paid my license renewal, so I’m a little frustrated right now.

Today, the calendar widget on my home page just stopped showing up. I see the events calendar listing at the top of the page, but no widget. I have deactivated every plugin, individually, to root out any conflicts. The only thing I have not done is uninstall and reinstall the plugin, which I am reluctant to do because I don’t want to lose any saved events.

I’ve emailed customer support, but I’d like to know if anyone else is having this problem to make sure it’s not just an issue with me or my site. I am wondering if it has something to do with the recent updates. Thanks.

[Jerald Whisenhunt]

I did notice one of my keys was out of date (I didn’t get a notice for it, which is strange.) I purchased my key to see if that would fix the issue, but no dice.

[Jerald Whisenhunt]

I tried all the widgets and was finally able to get the upcoming events to display but that’s the only one. It is not as tidy as the Events Calendar widget, but it will have to do for now until someone at Tribe helps me find a resolution to my issue.

[Brian]

Hi,

Sorry for the issues that are happening with the Event List Widget.

Do you have any custom templates in your theme for the Event List Widget?

With 3.10 we had to make some changes and if you do not update those custom templates the Events will not show.

In the list-widget.php template you can add these to the top and that might fix the issue instead having to redo custom work:

$events_label_plural = tribe_get_event_label_plural();

$posts = tribe_get_list_widget_events();

Let me know how that works out.

Cheers

[Jerald Whisenhunt]

Brian, I don’t know what happened exactly, but Tribe did release another update and it quickly resolved my issue. Thank you for being responsive. I was breaking a sweat there for a split second!

[Brian]

I am glad to see the issue is resolved.

Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Author]

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