Annoying email

[Arley McBlain]

In the last couple weeks at some point I updated the Events Calendar Pro plugin. Today I got an email that it’s expired. I checked, and as far as I can tell it’s not; so I have no idea what this email means. But then the email is from a no-reply so I have to go out of my way to make a ticket. It’s a bit annoying and confusing. Heeeeeeeeeeeeeeelp. I feel like I’m doing everything necessary to keep everything working.

[Josh]

Hey arleym,

Thanks for reaching out to us!

I apologize for the confusion and frustration with that email.

I just checked your account and it looks like your Events Calendar Pro license has been renewed successfully and your Filter Bar and Event Tickets Plus licenses are good and are not yet set to expire until the end of January 2017.

You should be all good to go with your licenses. Let me know if you see any more of those emails coming to your account.

Thanks!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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