An error occured while updating to 3.9.3 – Could not copy file.

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Home › Forums › Ticket Products › Event Tickets Plus › An error occured while updating to 3.9.3 – Could not copy file.

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  • June 2, 2015 at 6:34 pm #966796
    Donald
    Participant

    The update process is starting. This process may take a while on some hosts, so please be patient.

    Enabling Maintenance mode…

    Updating Plugin The Events Calendar PRO (1/1)

    Downloading update from http://theeventscalendar.com?pu_request_plugin=events-calendar-pro&version=3.9.3&pu_get_download=1&pue_active_version=3.9.1&pu_install_key=d3736c502d5858f53f68a9bee8f7f2a3231bac4b…
    Unpacking the update…

    An error occurred while updating The Events Calendar PRO: Could not copy file. events-calendar-pro/vendor/isotope/_posts/custom-layout-modes/2011-05-18-centered-masonry.html

    June 3, 2015 at 7:32 am #966912
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help out here.

    Are you able to try the upgrade again? It could have been just a one time glitch on your server.

    If that does not work you can download the file from your account here on theeventscalendar.com and manually update Pro either through WordPress’s Uploader or through FTP.

    Let me know how that works out.

    Thanks

    July 7, 2015 at 6:32 am #984237
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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