Alternate recurring event not showing with correct time.

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Home › Forums › Calendar Products › Events Calendar PRO › Alternate recurring event not showing with correct time.

  • This topic has 3 replies, 4 voices, and was last updated 9 years, 1 month ago by Information Technology.
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  • January 25, 2017 at 11:13 am #1223852
    Information Technology
    Participant

    We have an event that has the following recurring schedule:
    Every Tuesday @ 2:00PM – 4:00PM / ends never
    Every Saturday @ 1:00PM – 3:00PM / ends never

    The screenshots attached, are what is actually showing up. Please help us solve this!

    Thanks in advance 🙂

    January 25, 2017 at 10:01 pm #1224160
    Hunter
    Moderator

    Hello 🙂

    Sorry to see you are having troubles. Can you try creating another recurring event with the same Time & Date settings, but first revert back to the default WordPress theme and deactivate all plugins other than TEC and PRO. Please review our Testing for conflicts guide for complete details. This is a required step to continue receiving support and will help eliminate the potential of a theme and/or plugin conflict.

    Once I have the results from that test, I’ll be able to test the issue myself and compare what you’ve shared with me to our known issues. Thank you and I look forward to your response. Cheers!

    February 16, 2017 at 8:35 am #1238761
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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