already payed for pro?

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  • January 30, 2017 at 10:27 am #1226286
    Jatila
    Participant

    I have a message saying event calendar pro license is expired, but I have a receipt from this month saying I’ve payed for events calendar pro….is this something different?

    I have attached a screenshot.

    thanks
    jatila

    • This topic was modified 9 years, 3 months ago by Jatila.
    January 30, 2017 at 11:06 am #1226335
    George
    Participant

    Hi Jatila,

    Thanks for reaching out.

    There is one purchase in your account which was for a Business License of Events Calendar Pro on January 29, 2016.

    Licenses last for one year. It is now January 30, 2017.

    This license was not renewed and so it is now expired.

    Please let me know if this information helps and if there are questions I can help with.

    Thanks,
    George

    February 21, 2017 at 8:35 am #1243041
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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