All tickets are showing on the website as Sold Out

[sazzybee]

I have just re-created a test event and the same thing happens. There are tickets available (but the event appears on the website as Sold Out), yet I can still purchase tickets (I’m testing via paypal).
This is a universal change on all my events – I might have clicked something I shouldn’t have in dashboard, but I can’t seem to track what?

[Kelly]

Hi, sazzybee. That certainly sounds like a pickle.

Have you had a chance to try our normal troubleshooting steps: change your theme to a WP default theme like Twenty Twelve and deactivate all other plugins? Did you still see the same behavior then?

Since the ticket sales are actually a function of WooCommerce, you may want to ask the question to the WooNinjas, too.

[sazzybee]

Same problem with the normal troubleshooting steps

[sazzybee]

It was just the enable stock management in Woocommerce had been deselected – in case anyone has the same issue

[Kelly]

That’s fantastic news. Well done, sazzybee! Thanks so much for letting us know!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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