All my event just turn to "out of stock"

[naturalepicurean]

Not sure how it happened..

The only two things that I did was update to 4.1.2 on all the plugins and turn on “Try to set the status of new ticket orders to “complete” automatically”. I have uncheck “Try to set status… complete…” OFF and nothing has changed.

Now all my previous tickets are show “out of stock” on the event page. Even though they are not out of stock.

I created a new event and it seems to work fine
http://naturalepicurean.com/event/tes/

Event being affected by this
http://naturalepicurean.com/event/understanding-raw-living-foods-chef-jenny-schulz/
http://naturalepicurean.com/event/garden-to-table-young-chefs-class-ages-11-14-june-class/
http://naturalepicurean.com/event/baking-and-decorating-for-kids-ages-7-10-june-class/
http://naturalepicurean.com/event/pre-natal-cooking-june-class/
http://naturalepicurean.com/event/snacks-and-party-foods-for-kids-ages-7-10/
http://naturalepicurean.com/event/baking-and-decorating-for-kids-ages-7-10-july-class/

On the ticket I click on “edit in woo-commerce” and then click on inventory and can see that they are label as “out of stock” any changes I try to make in this do not save.

I am kind of stuck….

[naturalepicurean]

I found a temporary fix

1. turn off “auto complete woo-commerce”
2. edit in woo-commerce
3. un check managed stock
4. set stock to “in-stock”

That at leaset gets me the registration button but no longer get to use stock feature.

[Brook]

Howdy ,

I am sorry your stock is disappearing. This probably the result of a bug we just discovered in the very latest version of our plugin. 🙁 Here are the details of that bug:

1) Edit a previously created event with multiple WooCommerce tickets assigned that had no sales (full stock)
2) Check "Hide attendees list on event page" and update the Event
3) The stock of tickets that had no sales prior to the update are changed to zero

In brief, checking “Hide attendees list on event page” will clear out the stock of existing tickets! This is certainly a big deal and one we are patching in our very next release, which if everything goes according to plan will be released sometime next week.

In the mean time your temporary solution and avoiding checking that box should prevent this form happening to more events. If you want, I could even walk you through how to hide that list for all events regardless of whether or not the box is checked.

Does that all make sense? Does that sound like the issue? Please let me know.

Cheers!

– Brook

[Support Droid]

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