ALL FB events imported as UTC +7 Time zone

[Tom]

I’m pretty sure this issue is related to the other one I reported, which I’m disappointed to be informed is not taken seriously enough for an urgent fix:

Some Facebook events imported with wrong date and time, set to UTC-0

Well maybe NOW that this issue happens 100% of the time, it will be looked at more seriously? Ever since the Daylight Savings change, all my events are now imported in the wrong time zone… 1 hour off.

Sample FB event:
https://www.facebook.com/events/214870715534642/

[Nico]

Hi Tom,

Thanks for reaching out and sorry to hear you re struggling with import issues. I know it’s surely a bummer for you.

We are working on a fix for the DST issue which we are aware it’s affecting many of our plugins users. I see the fix is salted to be out on next maintenance release (4.1.1) scheduled for next week. So hopefully this will be out really soon. This is the most probable scenario, date and features of releases might change along the way.

I have attached this thread to the bug report in our backlog so can get a heads-up when the fix is out. I’m also leaving the thread open with a status of ‘Pending Fix’ so once the fix is out you can confirm if it solves your issue finally.

Sorry for the hassle this might cause until fixed,
Best,
Nico

[Nico]

Also, I see you still haven’t updated the plugins to version 4.1. Do you have a dev or staging site were you can test the upgrade?

[Chris Titley]

Hi. We have updated to 4.1.1 and are still having this problem. It’s a biggie for us. Is it going to be fixed?

Chris

[Tom]

Nico, I don’t have a staging site, so I haven’t been able to upgrade to test.

[Nico]

Hi Chris and Tom,

Thanks for letting us know this is still an issue. I was out most of the week, so I’m just catching up with 4.1.1 release notes and indeed I cannot find the DST fix in there… Most probably it has been delayed due to time constrains. I’ll ping the dev team on this and give you a heads up here.

Sorry for the delay on the fix, as I informed earlier this was planned to be included in the first maintenance release (4.1.1), I’ll do my best to push this forward once I get more information on it.

I’ll keep you posted,
Best,
Nico

[Nico]

Folks,

For time constrains the fix didn’t make it to 4.1.1 but is already in QA and will be included in 4.1.2 coming out next week.

Thanks for the patience once again,
Best,
Nico

[Tom]

Thanks for the update Nico. I have a test site now. How do I do an update on the test site if the license is tied to the live site?

[Nico]

That’s great Tom, take a look at this article: Moving your license keys – there you’ll find the answer to your questions 🙂

We have other folks that confirmed DST issues were fixed with 4.1.1 because of other fix, so please let me know if this is still an issue for you. Also one user mentioned he had to update (just go into the event and re save it) some of the events to see the change.

Best,
Nico

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Brook]

I just wanted to thank you once again for reaching out to us about this. We just released a new version of The Events Calendar and all of its addons that contains a fix for this.

Our blog post with the full details: The Events Calendar 4.1.4 and premium add-ons

We recommend updating as soon as you can to get the latest patches. Please let us know if this fixes the bug you have been experiencing or if you have any follow up questions. Thank you again!

– Brook

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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