all events are twice in the loop

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  • #1239642
    Muriel
    Participant

    I need your help, reaaly urgent, after the update of the events calenderplugin yesterday, all events in the loop are twice in there
    You can see it here

    http://www.kinderagenda.ch/veranstaltungskalender/uebersicht

    Waht had happend?

    You told me to use a testing installation before making upates on the live version of the site. That’s a great idea, but does it work?
    i tried this, but i alway get the information from your (paid plugins, that i can use the license just once) so how could i do that, tell me and i would do, cause this “everytime issuebuilding after upate” on the live vesion is horror.

    Kind regards Conny

    #1240542
    Hunter
    Moderator

    Hey Connie 🙂

    Welcome back and sorry to see you’re having issues after updating. You are correct, it’s definitely best practice to do updates on a test site before applying them to your live site to ensure there are no conflicts. Please review our Using One License for Live and Dev Sites and Moving Your License Keys tutorials for more information on how to use one license on your live and test sites. Let me know how this goes!

    I took a look at the link provided but don’t see any “duplicate” events or events displaying twice. If the issue is occurring on another page(s) on your site, please reply back with links and I’d be happy to help further assist.

    When users have custom templates they are responsible for updating them to match changes made in new releases – of course, we try to minimize disruption as far as possible. Also, we try to clue them in to things they should look for by providing useful data in Events > Help > Recent Template Changes. If you navigate there, you should see a list of recently updated templates (which changes each release).

    Let me know if you’re able to get the conflict addressed and have a great weekend ahead.
    Cheers!

    #1252887
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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