Ahh! Frustration – cannot use the attendees data feature

[Paul Gray]

Hi,

So we replace your little ticket box on the end of the page with some nice big pricing tables. We use these tables to get people to ‘add to cart’ the event on the page but also to offer alternatives – such as other dates, just the event documentation or even another event entirely.

Here is an example…
http://www.symposium.co.uk/event/essential-graduate-recruitment-gdr06/

I’ve been waiting a long time – looking forward to finally collecting my delegate’s details and not just the pa who does their booking for them.

But the attendee entry fields are not in the cart – where I’d assumed they would be and where the PA can enter the details. I spent several hours trying to work out why they are not showing before hitting up this forum and finding a few related posts which told me the fields appear under the ticket box – which we customized and don’t use!

How frustrating…

Is there any way to move this very useful feature to a place my clients can access it – in the cart or checkout somewhere?

Thanks.

Paul

[Nico]

Hi Paul,

Thanks for reaching out to us on this! Nice customization on the tickets form, but I can understand how this conflicts with custom attendees meta.

So, to start off let me share a screenshot of how this looks in the plugin with default WordPress theme: https://cloudup.com/cBf09cxgKk2 – In this case I’m asking for the attendees name.

The thing is you do not have quantity selector in your ‘tickets form’, which won’t create the necessary fields for each attendee information. The code that generates the ticket meta form is located at wp-content/plugins/event-tickets-plus/src/views/meta.php and each field type has a view file as well inside the /meta/ folder.

On the top off my head I’m not sure if it’s possible to include this in the cart or checkout easily, but it’s probably doable. Maybe taking a peep into the attendees meta gives you an idea of how that could work. Maybe you can add a tickets quantity selector to the actual form and show attendees meta form in a modal or something like that when the user clicks on ‘Add to cart’?

Please let me know if this info helps, basically I cannot think of an straightforward whay of achieving this,
Best,
Nico

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