After last update is caos in Calgary

[Fernando Aramburu]

We went ahead and did the latest update (Maintenance Release for The Events Calendar and several premium add-ons.)
and we got: all our results in a different font and the calendar is in a perpetual charging. Should we give up the new update/ Will you please take a look at our website and tell us what we did wrong? https://holacalgary.com/

Please let us know as soon as possible.

Thanks

[Fernando Aramburu]

The update changed the style, and the calendar view is in a perpetual loading, so we ended up having to back up the page to 24 hrs ago, please let us know what went wrong and if we are safe to do the back up again.

[Sky]

Hi there!

I’m sorry to hear that you’re having issues with the calendar after the last update. I will try to help you figure out a solution.

I took a look at your site, and I’m not seeing anything out of place. Can you provide a more detailed explanation of the problems you are seeing? I do see quite a few javascript errors in the console, but none of them are related to the events plugins.

Thanks,
Sky

[Fernando Aramburu]

Hi Sky, this morning we ended up backing up the site to 24 hours ago. I
forgot to take a screenshot but it was the style (font size, order ) and
perpetual loading. Let me know what it could have been, I checked plugin
conflict but did not pinpoint the problem, we will wait to do the update
again.

[Sky]

Ah, I see.

Do you have a staging site where I could see the problem happening and investigate the cause?

If not, would you be willing to generate a staging site using the WP Staging Plugin and provide the url for me to take a look at the site after the update is applied to the Events Calendar plugin? There is also a setting for the plugin that allows viewing the site without being logged in. I will need this to be able to look at the staging site.

Otherwise, you could just wait a few days to see if a followup update is released.

Thanks,
Sky

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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