Admin menu links not showing up.

[Emu]

I have a strange problem.

We installed the plugin on a website and it works fine on our staging servers. I get all of the menu items “Events”, “Add New”, “Event Categories” etc.

However on our local development environments these don’t show up. We get ONLY “Settings”, “Help”, “Event Add-Ons”. Now the development and staging environments are a direct copy of each other. To the point where I dumped the dev database and restored it over staging (with URLs adjusted).

Further to this, the tabs under settings don’t work. We get a generic “Cannot load tribe-events-calendar.” message when trying to access “Template” for example. If I remove the post_type=tribe_events part of the URL these work okay.

We had a problem with the “Event Add-Ons” menu item, but then I set the WordPress proxy settings and that worked okay.

I guess my question is, does the addon work without access to the internet?

Cheers,
Emu

[Jonah]

Hi Emu,

Yes, the plugin will work fine without access to the internet. I do almost all my work locally and the plugin works great. I’m not sure why you are seeing this problem. Have you tried deactivating all other plugins and/or switching to the Twenty Eleven theme? Please verify this as there could be a conflict with one of those things. I would also suggest trying to reinstall both the core and PRO plugins as there may be files that were not copied correctly.

Thanks,
Jonah

[Emu]

Hi Jonah,

Yep we have done all that! But more importantly… it seems to be ONLY on the local machines. Making a direct copy of all files/database to our staging server (which isn’t behind our firewalls or proxy) means it works without a hitch.

Cheers,
Emu

[Emu]

We figured this out eventually. One of the plugins cached a bunch of items that still ran even when the plugin was disabled.

Thanks for your help.

Cheers,
Emu

[Jonah]

Got it Emu, glad you were able to figure it out.

– Jonah

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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