admin area filter is a mess

[Corrado]

I still waiting the response for my first question about why the preview mode is non available and I can see the event just when i really post it.

Beside that I noted that the filter in admin area about event title and event location is not working and if i try to order des/asc event by location or by title are just a mess with no logical a-z z-a.

[Barry]

Hi Corrado,

I still waiting the response for my first question about why the preview mode is non available and I can see the event just when i really post it.

I see that George replied to you quite recently – just an hour or two ago by the looks of things – and I’m sure he’ll update you again as soon as he can.

Please do understand that we cannot guarantee same-day responses (even if we usually are able to accommodate that) and at periods of peak activity you may need to be a little more patient than normal 🙂

Beside that I noted that the filter in admin area about event title and event location is not working and if i try to order des/asc event by location or by title are just a mess with no logical a-z z-a.

Just to clarify, are you describing a problem with Advanced Posts Manager here?

[Corrado]

This reply is private.

[Barry]

Hi Corrado,

While our support policy prohibits us from logging in to the administrative areas of customer websites, I think I can see the same problem but I’d like to clarify it is the same as you are experiencing.

I don’t however think it is a problem with Advanced Post Manager as such – rather it’s looking to me like a problem with The Events Calendar (and for instance ordering by title seems to not work as expected with only that plugin running).

Nonetheless it clearly is a problem and I’ve logged a new bug report so we can investigate further and hopefully get a fix in place in the near term.

[Corrado]

Thank you for the support, I will wait for the development of a solution.
Pease keep me informed

[Barry]

Certainly — and I have linked this topic with the corresponding report on our internal bug tracker, so as soon as we have news of a fix/decision we’ll do our very best to let you know 🙂

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Leah]

Hi there,

I wanted to report back to you on the status of this issue. Your report is tracked in our internal system and a fix is on our to-do list, but we were not able to fit it into our upcoming 3.12 release. Please know that the issue is still very much on our radar and we will be working on it for a future release. We appreciate your patience while we work to improve our plugins. Thank you for using The Events Calendar!

Best,
Leah
and The Events Calendar team

[Leah]

Good news everyone!

We’ve just release a maintenance release that addresses this issue. Please look for updates to your Events plugin(s) on your site. Thank you for your patience while we worked to address the reported issues. And don’t forget to review the release notes for all the details on version 4.0.3.

While our testing shows that the new release fixes the problem reported here, sites are different and it’s possible that there are edge cases. If you are still seeing the issue after you update your plugins, please post a new thread so we can look into it further.

Thank you for your support!

Best,
Leah

[Author]

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