Adding Ticket Orders with Attendee Info as Admin

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  • Author
    Posts
  • #1134165
    Abraham
    Participant

    Currently, when a member sends a check to attend an event we ‘manually’ create an order via WooCommerce’s Orders ->Add Order. This works fine, unless there are order options, such as attendee information (see attached).

    When creating an order via Admin, there does not appear to be a way to enter the ticket options. How can this be accomplished?

    #1134326
    Geoff B.
    Member

    Good evening Abraham and welcome back!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    When creating an order via Admin, there does not appear to be a way to enter the ticket options. How can this be accomplished?

    You are 100% right, this is because the attendee information is actually handled by our plugin and not WooCommerce.

    But, there is a workaround. You might want to checkout this awesome third-party plugin: http://codecanyon.net/item/shop-as-customer-for-woocommerce/7043722

    This way, you will still be able to do manual orders but the same way that client would.

    Let me know if that helps.

    Have a great day!

    Geoff B.

    #1140395
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 3 posts - 1 through 3 (of 3 total)
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