Adding a ticket cost

[Carole Bernhard]

Hi, I purchased event tickets plus to get a “cost” associated with my tickets. I’m frustrated that I paid for this and still don’t have a way to customize this for my events. I thought once I loaded this expanded service I would have more than the RSVP option–but I don’t. I would like that “free” to change to “See Pricing” or just say “varies.” Below is a support comment from a previous thread. Can I get some help on this? Thanks! Carole

“We do not have an easy approach created to allow people to finish payments via phone support. While we could provide a way to customize just the word “free” related to tickets, it would appear the same on every ticket you create. Would that work for you? For example, all tickets could say $49 instead of the word “free”.”

[Geoff B.]

Good evening Carole and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

I thought once I loaded this expanded service I would have more than the RSVP option–but I don’t.

Actually, you still can more than the RSVP option. For that purpose, you will need to make sure something like WooCommerce is installed.

I would like that “free” to change to “See Pricing” or just say “varies.”

This can be accomplished via some code snippets.

You could apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/andrasguseo/29903a974cb84060957881c17613c278

This will let you change the texts.

Another approach would be to use the following snippet: https://gist.github.com/GeoffEW/a63180206b4ebb3a1f30511228816652

This will force the Cost field to appear in the event and display that value instead of “free”

We do not have an easy approach created to allow people to finish payments via phone support.

Using something like WooCommerce could help you work around that.
I would recommend reading the following article: https://raison.co/woocommerce-phone-orders/

Let me know if that helps.

Have a great day!

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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