Add New Event option has disappeared from WP Admin

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  • #1431544
    Wesley Davis
    Participant

    Went to add a new event in the Worpdress backend today, and noticed that I can no longer access the list of Event posts, and “Add New Event” is missing from all the usual spots (see screenshots attached)…

    I already tried switching temporarily to a default theme (to bypass my child theme customizations), as well as deactivating the Events Calendar Pro plugin, but the options are still missing…

    #1432897
    Patricia
    Member

    Hey Wesley,

    Thank you for reaching out to us! I’m so sorry to hear that you are having problems with your calendar. Let me help you to solve this!

    To get started, can you please let us know when this issue started happening? Have you just installed The Events Calendar for the first time and found this problem? Have you had the plugin installed for a long time and then this suddenly started happening out of nowhere? Any information you can provide on the history of how this used to not happen up to now when it is happening can be helpful!

    Also, could you please enable WP_DEBUG and WP_DEBUG_LOG and share with us any messages you see while accessing your Dashboard? All WP_DEBUG messages will be stored in a debug.log file in /wp-content.

    Thanks!

    Patricia

    #1432919
    Wesley Davis
    Participant

    Hi Patricia, thanks for the response.

    I believe this happened when updating from 4.6.8 -> 4.6.9.

    It just occurred to me to try deactivating and deleting the Events Calendar plugin and re-downloading/re-installing, and that seems to have done the trick.

    Thanks for your help.

    #1433346
    Patricia
    Member

    Hi Wesley,

    I’m glad to hear that everything is working as expected now! If you need an assistance again or have other concerns, please feel free to open up a new thread, we’ll be more than happy to help you!

    Cheers,

    Patricia

Viewing 4 posts - 1 through 4 (of 4 total)
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