Add new event (frontend users)

[Philipp von Schulthess]

Hi,

I have bought the plugin the event calendar community events and activated it with the license key. However, I cannot create a new event from the frontend. For external users, there is no page to add an event. Please see this URL: https://www.soldoona.com/events/community/add

What do I need to change in order that external users can create new events?

Thank you for your support

Regards
Philipp

[Courtney]

Hello Phillipp

Can you try testing this by following our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/? I’m curious if you have a theme or plugin conflict creating this result.

I hope we can quickly narrow down what the source of this problem is.

Thanks
Courtney 🙂

[Philipp von Schulthess]

Hi Courtney

I could find the plugin which generates the problem. It is WooCommerce Simple Auction.

If this plugin is activated, this link does not work: https://www.soldoona.com/events/community/hinzufuegen (nor …community/liste)

What is the next step to solve the problem?

Thank you for your support

Regards
Philipp

[Courtney]

Hello Philipp

Can you also reach out to their development support and see if they’ve had other customers with the same conflict? They may already have a solution available if so.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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