Add Description to Email Tickets

[joffrey]

How can I add a description that we add in during the event ticket plus section into the email that gets delivered to our customers?

I am looking for the code itself that needs to be inputted.

[Cliff]

Hi. Please explain which item(s) from your screenshot you’re wanting to implement via custom code, and I’ll do my best to point you in the right direction.

[joffrey]

Please see screenshot #1 – Which shows the field I would like to showcase on the email.
Screenshot link: https://www.dropbox.com/s/c8ofliucbihdnv9/Screenshot%202017-08-29%2011.50.10.png?dl=0
I will need the exact code if possible. Thanks

• This reply was modified 8 years, 8 months ago by joffrey.

[joffrey]

Please see image attached

[joffrey]

Please see image attached, it didn’t upload earlier.

[Cliff]

Thanks for the screenshot.

Please understand that such in-depth customization help is not provided, per our Scope of Support / Terms.

From time-to-time, we are able to go a bit above-and-beyond to help out, and I’ll see what I can do for you.

If you need some coding help–now or in the future–you may want to ask your developer or reference our documentation and list of known customizers.

For your customization request, please confirm that you want a specific piece of text to be inserted by default whenever creating a new ticket (pre-fill the ticket’s Description) but if modified, use the modified version. Correct?

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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