Add additional information to ticket e-mail

Home Forums Welcome! Pre-Sales Questions Add additional information to ticket e-mail

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  • #1553164

    Good Morning

    I would like to add additional information to the ticket e-mail that the client receives?

    Is there an add on plugin available? If not, where can I find that code or template for the e-mail body please.

    I removed the QR code, but would like to add in important information in that area.

    Thank you
    Adele Lombaard


    Hi Adele,

    Thanks for reaching out!

    You can customize the ticket email by doing a template override of the email.php file found at wp-content/plugins/event-tickets/src/views/tickets/email.php. Our functions list should be helpful in adding in the attendee fields.

    We are limited in the amount of support that we can provide for customizations, but if you get stuck or have any questions, please let me know – I’ll be happy to try to point you in the right direction!




    Hi Jennifer

    Thank you so much for the reply and the help. I will have a look and try my best.

    Kind Regards

    Adele Lombaard
    Bybel-Media / Bible Media
    Tegnologiebestuurder / Technology manager

    Tel / Phone: 021 864 8220 (direk)
    Faks / Fax: 021 864 8292
    Adres / Address: Privaatsak X5 / Private Bag X5, Wellington 7654
    E-pos / E-mail:
    Webwerf / Website: /

    Hierdie e-pos en sy inhoud is onderhewig aan ‘n regskennisgewing oor elektroniese pos
    wat gelees kan word by: ‘n Afskrif kan aangevra word by:


    Hi Adele,

    Let me know how it goes and if I can answer any questions!

    Support Droid

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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