Activating PRO version creates many PHP errors

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  • #45775
    frenchysidc
    Participant

    After purchasing the PRO version and activating, it appears there is a conflict with woocommerce and the products page, if this is deactivated then the pages/edit of is possible.
    Can you kindly let us know if there are any known issues with these plugins, and if there is a work around available?
    If we inactivate the main plugin (The Events Calendar) we are then able to access all other feature, upon re-activating we aren’t able to access any settings pages, or the woocommerce products page due to a 400 error.
    Added the debug option but this isnt able to be seen as we cannot get onto the page unless the plugin is disabled once more.

    It seems that at times we are able to activate the Trial version, but then other times we cannot, if we activate the Pro plugin then the products php file is not able to be read at all, and we cannot get into any admin side of the events calendar until we disable PRO.
    Does anyone have any ideas on what we can do to hopefully resolve this?

    Will version 3 hopefully help?

    #45859
    Jonah
    Participant

    Hi frenchysidc,

    Having WooCommerce and our plugin installed and activated at the same time works fine for me. It could be a configuration issue or a server related issue. Here are some things to take a look at:

    1. What version of WC are you running? Make sure to try the latest.
    2. What version of our plugins are you running? Again, make sure you are on the latest.
    3. What type of server are you on?
    4. Do you have enough PHP memory allocated? WC and our plugins can require a decent amount of memory, so it’d be good to set this at at least 64mb. Here’s an article that explains how to do this: http://www.dailyblogging.org/wordpress/increase-wordpress-memory-limit/
    5. Try reinstalling things, start with our plugin and then do WC too. It’s possible that something didn’t get fully installed.
    6. Try refreshing permalinks in Settings > Permalinks.
    7. Try deactivating all other plugins besides these two to see if there’s a conflict somewhere else.
    8. Try reverting your theme to the default WordPress theme to see if it’s conflict there.

    See if any of those things work.

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