Account Transfer

[Carla]

Hi! We’re purchasing Events Calendar Pro and Woo Commerce Tickets for a client. Can we update the billing details and account username after we transfer ownership to the client?

Thanks!

[Nico]

Hey Carla,

Thanks for reaching out to us about this!

Unfortunately accounts are not transferable at the time 🙁

I think the best way to work this out is to ask your client to make the purchase and register the products under his name. Once your client finishes the buying process he can send you the site credentials over so you can download the plugins and configure the license keys in their site.

Please let me know if this might work for your case,
Best,
Nico

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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