Accidentally installed too many times

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  • Author
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  • #1072179
    livelove
    Participant

    Hi,

    Yesterday I purchased the update of the events calendar pro and tried to install it onto my website (www.livelovelovelife.be)
    As it didn’t seem to install rightaway, I tried it several times. But now I get the message that I’ve tried too many installs while the plugin still isn’t active on the website :-\

    Can you please help me out with this? you can check my account so you can verify that I haven’t used the license key on different sites (which the notification suggests), but only on Livelovelovelife.be . I would very much like to have the plugin installed on this site without having to repurchase it.

    Thanks for your swift reply!

    #1072202
    Geoff
    Member

    Hello @listlove,

    Sorry for the trouble here with installing the update to Events Calendar PRO!

    I looked up your account and see that the plugin’s license is currently registered to: www.livelovelovelife.be

    When I visit your site, though it looks like the calendar is installed on: http://www.livelovelovelife.org

    Are you trying to install the PRO update to one site and not the other? You can move your license key from one site to the other by following the instructions outlined in this article. Please note that the plugin can be installed on as many sites as you want, but the license key can only be registered to a single site at the Personal license level. Either way, the plugin will work with or without the license key.

    Thanks!
    Geoff

    #1082904
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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