Ability to make some tickets private

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  • #1522389
    David Plumstead
    Participant

    Hello,

    I’m wondering if I can hide some tickets from the public?

    We previously used Eventbrite which has “Access Codes” which can be assigned to certain tickets, allowing someone with the correct code to view the additional tickets.

    Example: Certain VIP guests are entitled to bring a dinner guest for free. In some cases, the registrant and +1 are both free. Also, exhibitor tickets can’t be displayed on the front-end.

    I was originally thinking it would work like WooCommerce where a product could simply be hidden, but all I really found was this post from 2016 where a customer hacked together somewhat of a solution: https://theeventscalendar.com/support/forums/topic/tickets-only-available-to-certain-user-types/

    Then I thought I could just create a product in WooCommerce, hide it and direct people to that hidden product, but I read that purchases directly through WooCommerce affect reports. I suppose that makes sense but…

    Is there no way to achieve this?

    Thanks!

    #1522796

    Hi Tyler,

    Thanks so much for reaching out!

    You can try hiding tickets from the front-end, using some CSS, which you would add to your WordPress Customizer or theme’s stylesheet:
    .single-tribe_events #tribe-events-content form.cart {
    display: none;
    }

    Alternatively, to hide tickets, you can set the start and end sale dates to be in the past, which will prevent them from showing up on the front end.

    You could also create a separate, members-only calendar, so that it is a completely private calendar for certain users:

    https://theeventscalendar.com/knowledgebase/making-members-calendar/

    One other option would be to try to integrate a third-party plugin, like Members, to create custom capabilities for users.

    This article may also be of use to in that situation:

    https://theeventscalendar.com/knowledgebase/admin-roles-and-permissions/

    Let me know if you have any other questions on this topic!

     

    Thanks,

    Jaime

    #1523126
    David Plumstead
    Participant

    Thanks for all the options Jamie.

    I’m just in the planning stages of this project but by the sounds of things, the CSS option may work depending on how I end up setting this up.

    Actually, tying it to a certain member level as outlined in your other link may be the better approach.

    Thanks!

    #1523134

    Glad we could help, you are welcome back in our support forums any time!

    Since you marked this thread as Resolved, I am going to close this thread.

    Have a great weekend!

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