Home › Forums › Calendar Products › Community Events › Abandoning Events Calendar Pro
- This topic has 3 replies, 2 voices, and was last updated 9 years, 7 months ago by Casey.
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July 17, 2014 at 1:29 pm #431922baynatureParticipant
We’ve been having a lot of issues with Events Calendar Pro bringing down our entire site. Our host, WP Engine, helpfully moved our site to a more robust server to help us with the issue, but it still persists. Below is a sample entry in our error log. At this point, we’ve had to deactivate the plugin and if there is not a fix for this, we’d like a refund on our license.
Here’s a sample error:
[Thu Jul 17 18:10:34 2014] [error] [client 157.55.39.83] LONG QUERY (1090 characters long generated in /nas/wp/www/cluster-1381/baynature2/wp-content/plugins/the-events-calendar/lib/tribe-event-query.class.php:851): SELECT SQL_CALC_FOUND_ROWS DISTINCT bay_nature_posts.*, bay_nature_postmeta.meta_value as EventStartDate, tribe_event_end_date.meta_value as EventEndDate FROM bay_nature_posts INNER JOIN bay_nature_term_relationships ON (bay_nature_posts.ID = bay_nature_term_relationships.object_id) INNER JOIN bay_nature_postmeta ON (bay_nature_posts.ID = bay_nature_postmeta.post_id) LEFT JOIN bay_nature_postmeta as tribe_event_end_date ON ( bay_nature_posts.ID = tribe_event_end_date.post_id AND tribe_event_end_date.meta_key = ‘_EventEndDate’ ) WHERE 1=1 AND bay_nature_posts.ID NOT IN (94325) AND ( bay_nature_term_relationships.term_taxonomy_id IN (3219) ) AND bay_nature_posts.post_type = ‘tribe_events’ AND (bay_nature_posts.post_status = ‘publish’) AND (bay_nature_postmeta.meta_key = ‘_EventStartDate’ ) AND (bay_nature_postmeta.meta_value >= ‘2014-07-17 11:10:34’ OR (bay_nature_postmeta.meta_value <= ‘2014-07-17 11:10:34’ AND tribe_event_end_date.meta_value >= ‘2014-07-17 11:10:34’ )) ORDER BY DATE(bay_nature_postmeta.meta_value) ASC, TIME(bay_nature_postmeta.meta_value) ASC LIMIT 0, 3July 18, 2014 at 9:56 am #445974CaseyParticipantbaynature,
Thanks for getting in touch and sorry to hear you’re having trouble here, but hopefully I can help. This is a known issue with WP Engine, since they limit the length of SQL queries. Try adding the following to your wp-config.php file, which should hopefully disable that limit in WP Engine:define( 'WPE_GOVERNOR', false );
Give that a shot and let me know if it resolves the issue. Thanks! 🙂
-Casey-
August 14, 2014 at 8:59 am #666783CaseyParticipantI just wanted to follow up and see if you’re all set here or if you still have further questions. Just let me know if you have further questions or if I should go ahead and close out this thread. Thanks! 🙂
-Casey-
August 28, 2014 at 6:32 am #706311CaseyParticipantSince I haven’t heard back from you here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further issues. Thanks! 🙂
-Casey-
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