A plethora of quirky issues

[discoveritt]

I know all plugins can’t work with all themes, etc etc, but it seems that across the board we’ve had more problems trying to make Events Calendar Pro work as advertised.

For starters, look at the calendar located here : http://www.discoveritt.com/events

Okay, so now the problems. First of all, the plugin has just randomly decided to turn all events to dots. After a bit of searching I’ve discovered that it tends to do this when on mobile as it’s trying to simplify what is shown on the screen of mobile devices. Cool, but we didn’t activate it… it just turned on randomly.

Secondly, we were recently told to update to Events Calendar Pro in order to accomplish multi-day events. We were wanting events that spanned across several days to be shows as one event bar that stretched across those days, instead of the same even repeating on each day. We purchased Pro and have been unable to make it work as advertised.

Lastly, what in the world is going on with our category list? One day it’s fine, the next day it’s a bulleted list, next day it’s in a stack as shown on our events calendar. It started out as 4-5 rows of categories each with a neat little button and now this. Why does Events Calendar Pro hate us? Is there some kind of exorcism patch we can apply to drive out the demons?

We’ve tested it by disabling all plugins and of course it works like that. There was no need to test the theme.

Rush Montgomery
Director of Training
Discover ITT, LLC

[Barry]

Hi Rush,

I’m sorry you’ve experienced these difficulties and hopefully we can help you to exorcise a few demons, here 🙂

That said, may I point out that we do try hard to stick to one issue per forum topic — this helps to avoid confusion and better enables us to provide timely service to all our customers.

With that in mind, let’s focus on the first of the issues you raised here in this topic and if you can create fresh topics for the other problems one of the team will be only too happy to assist with those, too.

First of all, the plugin has just randomly decided to turn all events to dots. After a bit of searching I’ve discovered that it tends to do this when on mobile as it’s trying to simplify what is shown on the screen of mobile devices. Cool, but we didn’t activate it… it just turned on randomly.

You’re exactly right: this is an attempt to simplify the amount of information shown when a visitor is using a smaller screen, such as a handheld device.

When I look at your site I do see it is “mis-firing” within a desktop context and that certainly isn’t the intended behaviour. However, I believe the problem in this particular case is the minification/concatenation tool you are using.

Ordinarily, the particular assets used to set up a mobile friendly view are loaded via a tag which specifies they should only be used in specific conditions — ie, on a small screen. On your site however a plugin seems to be minifying lots of different assets and is serving them all together with no regard for the media directives.

You’re probably better placed than we are to figure out which plugin is doing this (it might even be something that’s baked into your theme) but if you are using a caching plugin I’d suggest starting there, as several caching plugins also provide minification and concatenation facilities.

How you’ll deal with this will depend on the actual plugin, however I can’t really agree that this particular problem is the result of anything we are doing incorrectly – we aren’t using any particular sorcery to add this media directive, we’re using a well established part of the WordPress API.

Does that help at all/at least steer you in the right direction for this particular issue?

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks

[Author]

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