504 Gateway timeout when I click on the events Icon

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  • September 25, 2018 at 1:02 pm #1630497
    philadelphiavip
    Participant

    Hello,

    I hope that all is well.

    I am receiving a 504 Gateway timeout when I click on the events Icon. All of the other icons such as “event categories,” “”Help,” and settings work.

    Please advise

    September 27, 2018 at 4:31 am #1631946
    Jeremy
    Keymaster

    Hi,

    Thanks for reaching out to us! Yes, all is well, thanks 😉

    I visited your website but couldn’t find your problem. Where do you see an events icon? Oh, do you mean the Events menu in your dashboard?

    If so, when did you notice that problem? (after a recent update of our plugin, or an update of your theme or another plugin?). You said you tried your website with all other plugins deactivated, but did you also try to switch to the default theme (Twenty Seventeen)?

    Cheers,
    Jeremy

    September 27, 2018 at 6:05 am #1632041
    philadelphiavip
    Participant

    Hey Jeremy,

    I was referring to the events menu in the dashboard.

    We were able to resolve the issue.

    Kind Regards

    September 28, 2018 at 12:18 am #1632910
    Jeremy
    Keymaster

    Hi,

    I’m glad you managed to solve this issue!

    I’m going to close this thread then, but feel free to start a new one if you have further concerns 🙂

    Cheers,
    Jeremy

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