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We’re seeing a 502/timeout error when attempting to view a recurring event on the front end. We’re hosted with WPEngine, who has a 60 second timeout.
The WPE technician pasted some logs that showed the activity and a database error that might be contributing. We have over 7000 events, mostly from recurring.
Hello Josiah!
Thanks for reaching out to us!
I’m sorry you’re having that issue. 7000 events is a considerable amount of events, specially if you are on a shared hosting.
We have a great article that will get you started on Performance Considerations you should know about. After that, if you decide to implement a caching system then you can move to these articles: Caching: What, when and how and Caching month view HTML in transients
Finally, there is a good article George put up here that groups a set of developer plugins. It’s a bit more technical than the others but will definitely be of help if you are into development.
Also, I noticed you are using PHP version 5.6. I know that newer versions of PHP like 7.0 are significantly faster than previous versions. So you could ask your hosting provider if it’s possible to switch to a newer version of PHP and see if it improves the performance of your site.
I hope that helps! Let us know if you have other questions.
Best,
VictorHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team
- The topic ‘502 Timeout When Viewing Recurring Event’ is closed to new replies.