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- This topic has 7 replies, 3 voices, and was last updated 8 years, 7 months ago by Support Droid.
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August 26, 2015 at 12:45 pm #999303erikadonaghyParticipant
Our organization submitted a non-profit form in the last week of July and we haven’t heard anything. I wanted to make sure it was received. It was submitted by Wheeling National Heritage Area for wheelingartbeat.com.
I’m worried maybe the email was lost in a junk folder.August 26, 2015 at 4:24 pm #999393BrookParticipantHowdy Erika,
I am happy you reached out. I just searched our inbox your email, your organization name, and your website. In all cases it returned 0 results. Indeed, we never received your email/submission. 🙁 Sorry to keep you waiting this long.
Could you please try refilling out the form? Sometimes the internet dips for a moment when people submit forms, or some other random event can happen, and can cause a form to not go through. It’s just the nature of the internet. Once you’ve submitted it again please let me know and I can double check that we received it. If you share the email address you sent it from in a private reply here, I can definitely look up your submission.
Thanks for your patience. I look forward to helping you get approved after such a long wait.
– Brook
September 2, 2015 at 8:47 am #1001295erikadonaghyGuestI tried to reply to your email. We just resent the application. The email is from the domain @wheelingheritage.org
September 2, 2015 at 11:23 pm #1001534BrookParticipantExcellent! We got it and responded via email. Please let us know if you have any more questions, or for some reason did not receive the response.
Cheers!
- Brook
September 3, 2015 at 10:18 am #1001697JeffGuestHi,
I have the exact situation – I submitted the application on July 23rd and haven’t heard anything back.
I just resubmitted the application now.
Thanks!
Jeff
September 3, 2015 at 4:12 pm #1001883JeffGuestI got an email reply – thanks!
Jeff
September 4, 2015 at 7:41 am #1002107BrookParticipantOh good I’m glad you got a response. Sorry to hear both of your replies did not make it through. :-/ Thanks for resubmitting.
– Brook
September 19, 2015 at 7:05 am #1006764Support DroidKeymasterThis topic has not been active for quite some time and will now be closed.
If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help. -
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