500 Server Error for The Events Calendar v 4.0.4/Pro v 4.0.3 and Community v3.11

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Home › Forums › Welcome! › Pre-Sales Questions › 500 Server Error for The Events Calendar v 4.0.4/Pro v 4.0.3 and Community v3.11

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  • January 11, 2016 at 10:14 pm #1054302
    Joe
    Guest

    Server is throwing a 500 error when I attempt to activate The Events Calendar and Community Events at the same time.

    Wordpress Version 4.4.1
    The Events Calendar v 4.0.4
    The Events Calendar Pro v 4.0.3
    Community Events v 3.11

    [12-Jan-2016 04:00:41 UTC] PHP Fatal error: Cannot redeclare tribe_is_community_my_events_page() (previously declared in /home3/njdecorg/public_html/wp-content/plugins/the-events-calendar/src/functions/template-tags/query.php:67) in /home3/njdecorg/public_html/wp-content/plugins/the-events-calendar-community-events/src/functions/template-tags.php on line 13

    January 11, 2016 at 11:38 pm #1054335
    Brook
    Participant

    Howdy Joe,

    I am sorry to see this is giving you trouble. You do need to run matching version of the plugins, so you will need to run Community version 4.0.x alongside the other v4s, or you could downgrade the others to version 3.11 to be compatible. Our plugins are not designed to run mismatched versions, so errors like this are likely to cropup when they’re not matched.

    If you need further help would you mind logging in so I can verify your support access? Then we can continue in the members/support area.

    Cheers!

    – Brook

    January 21, 2016 at 11:06 am #1060031
    Markus
    Guest

    I got the 500 Problem too… 🙁

    First sorry for my bad english 😉

    I get an 500 error when i try to add an event and also when i try to disable the plugin over the plugin management…

    Also my dashboard is just loading half… google analytics doesnt load 🙁

    my setup
    Wordpress Version 4.4.1
    The Events Calendar v 4.0.4
    ————- other plugins
    wordpress-seo
    nofollow
    no-page-comment
    nextgen-gallery
    jetpack-de
    jetpack
    instagram-feed
    image-source-control-isc
    header-footer
    google-publisher
    google-analytics-dashboard-for-wp
    antispam-bee
    akismet
    adrotate

    hope u can help me

    January 21, 2016 at 1:31 pm #1060125
    Brook
    Participant

    Howdy Markus,

    It sounds like you have a different issue as you are not running the Community plugin. We try to keep every topic focused on one person’s issue. And in the presales forum we can only help with presales question.

    Since you need assistance here you can either purchase support access and get help right from us, or you can checkout the volunteer forums over on WordPress.org: The Events Calendar.

    Does that all make sense? Cheers!

    – Brook

    February 19, 2016 at 8:35 am #1078161
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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