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Hi,
I’m getting a 500 server error when trying to duplicate/clone an event from Modern Tribe events calendar plugin on karenbetten.com. I use the duplicate posts plugin. This has worked fine since the site’s been published. I deleted all plugins and reactivated and still getting the error. Adding a brand new event doesn’t get the error.My hosting company can’t seem to figure it out so not sure what would be causing this to happen all of a sudden. It happened before updating your plugin and then continued after. Nothing had changed on the site when this started happening earlier today.
Thanks!
Good evening Lynnette and welcome back!
Thank you for reaching out to us.
We are sorry to hear about the error 500 creeping up on your site. Yikes!
I would love to help you with this topic.Error 500 messages usually mean that the server cannot handle the request because of:
- Memory issues
- Timeout issues
- Corrupt .htaccess files
Since your memory seems fine, I would definitely take a look at the fact that your max_execution PHP time is currently set to zero (typically it should be at 30 or 300).
I would also take a look at your .htaccess file after that operation.
Finally, you might want to try this out with another custom post duplicator to see if that changes anything (e.g.: https://wordpress.org/plugins/duplicate-tec-event/ )
Let me know how that goes.
Best regards,
Geoff B.Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team
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