500 Error when Updating an Event

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  • September 25, 2017 at 7:48 am #1354271
    Mark
    Participant

    Hi-

    This past weekend I started getting the following error when updating an event. I realize this is a general error.

    greenfare.com is currently unable to handle this request.
    HTTP ERROR 500

    I have no issues Publishing a new event. It only occurs when I try and Update a current event.

    Any suggestion or insight would be greatly appreciated.

    September 25, 2017 at 8:40 pm #1354709
    Geoff B.
    Member

    Good evening Mark and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the 500 error message creeping up on you. Yikes!
    I would love to help you with this topic.

    If you have not already done so, I would recommend going through the following: http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

    Secondly, can you tell me if this happens when you are updating normal events or recurring events ?

    Finally, can you tell me if the issue persist if you Try temporarily reverting back to a default WordPress theme such as twenty-sixteen ?

    Hang in there!

    Geoff B.

    October 17, 2017 at 9:37 am #1364786
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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