500 error adding tickets

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  • This topic has 3 replies, 2 voices, and was last updated 6 years ago by guidonietmann2.
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  • March 12, 2018 at 4:54 pm #1477066
    guidonietmann2
    Participant

    I’m testing the new version! On the only site i have which is using it now, i get a 500 error every time i try to save an event with new tickets. Any guess why this is happening? Worked flawlessly until this update. I updated woocommerce, and wordpress from zero today, trying to troubleshoot this error, but the mistake continues to happen. The site is http://www.escunaalfa.com.br an the error printscreen is on https://prnt.sc/iqdcaf

    March 13, 2018 at 3:59 pm #1478301
    Brendan
    Keymaster

    Hi there,

    Can you also try testing for conflicts with your theme and other plugins? If you would prefer not to do this on your live site, WP Staging will let you create a quick copy of your live site that you can use for testing. Let me know what you find!

    Thanks,
    Brendan

    April 4, 2018 at 9:35 am #1496529
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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