404s for recurring events

[Jeffrey]

Hi,

I have the same issue but have run through all the solutions I could find and nothing has worked. I’ve flushed permalinks, made sure everything is upgraded properly…nothing is working. I restored to before the upgrade and everything worked for about 4 hours then, even without upgrading, it stopped working and everything went back to 404s. Single events seem totally unaffected.

Oddly, using shortcodes still pulls correct info and so does the list view and when hovering in the calendar view but it only happens when trying to view the actual event page.

Any help would be appreciated.

Best,

Rob

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/recurring-events-when-viewed-showing-a-not-found-error-404-page/

[Geoff B.]

Good evening Jeffrey and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the 404 error messages you have bumped into.
I would love to help you with this topic.

Downgrading is a great idea, however, you need to make sure that you have “matching versions” between the Events Calendar and the Events Calendar Pro.

By matching, I mean released and available around the same period in time.

As such, downgrading Pro, but keeping the rest at the latest version might not always work.
Especially since you were upgrading from Pro 4.4.5

It might take a bit of trial and error, but luckily, you have all the previous versions available here: https://theeventscalendar.com/my-account/downloads/

With that in mind, I believe the issue might lie elsewhere.
More specifically, here are a couple of possible causes:

1. A cache setting in WP Fastest cache or P3 profiler
2. A conflict with our built-in monthly view cache setting found under Events -> Settings -> Display
3. A conflict with your WordPress theme. Try temporarily reverting back to a default WordPress theme such as twenty-sixteen to see if that helps

Ideally, these tests are better conducted in a staging environment.
The idea is to remove these settings, and deactivate these plugins to see if that helps.

Please make sure to flush your permalinks every step of the way.

Let me know how that goes.

Best regards,
Geoff B.

[Jeffrey]

Currently reverted back to The Events Calendar version 4.5.7 and Events Calendar Pro version 4.4.13 and everything is working with all other plugins enabled.

I installed all current up-to-date plugins on an old, unused install and everything works fine. I plan to try to upgrade them again and see if perhaps something got messed up during an upgrade somewhere along the line.

Have left this thread as “I still need assistance” so that I can let you know if other version combinations work or not. Will let you know as soon as I’ve completed testing.

[Jeffrey]

Ok, check this out. I got them working with the most up-to-date versions of each, but I had to reinstall them both directly from the downloads, not use the update path. Furthermore, I had to install Pro first, then the calendar or it wouldn’t work. Tried numerous times and this was the only way it worked for any version combination. Pro first then calendar.

Don’t know why.

Doesn’t matter really; working now so I’m happy.

[Geoff B.]

Good afternoon Jeffrey,

This is pretty awesome.
Major kudos!

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

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