404 when switching to map view

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  • #726875
    nickth85
    Participant

    I’ ve purchased your commercial plugin and everything seems to work fine except map view which causes strange 404 messages. I can see 404 in page title but the map is being displayed correctly ( though search is not working at all ).

    I’ve followed every detail mentioned in some of your articles but problems persists can you please help?

    Thank you

    #730754
    Brian
    Member

    Hello nickth85,

    Sorry for the troubles with the 404 errors on your site with the map view and the search not working.

    Do you have a link you could provide for the site? So I can check it out.

    Also you said:

    I’ve followed every detail mentioned in some of your articles but problems persists can you please help?

    Thanks for looking around and following some guides, that really helps us narrow down issues.

    Can you please confirm you tried following our 404 Error Guide: (Pretty sure you have just wanted to confirm, thanks)

    https://theeventscalendar.com/support/documentation/troubleshooting-404-errors/

    And our Testing for Conflicts Guide

    https://theeventscalendar.com/support/documentation/testing-for-conflicts/

    Also, can you please contact your host and let me know about the 404 issues on the the map view page and see if they can find anything in the error logs or a setting in the server that would cause it. I saw a similar issue to yours last week and found it was being caused by the query string for maps and searching.

    The 404 error was being caused when this is in the query string of the url:

    &tribe-bar-geoloc-lat=42.331427&tribe-bar-geoloc-lng=-83.0457538

    So please let me know what you find out and what your host says and then we can take it from there to resolve this.

    Thanks

    #739440
    nickth85
    Participant

    I activated/ deactivated some plugins and now seems to work fine again!

    If the problem remains I ‘ll let you know thank you!

    #739737
    Brian
    Member

    I am glad to see you were able to fix this issue.

    Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

Viewing 4 posts - 1 through 4 (of 4 total)
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