404 on event page

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  • #95427
    Keidrych
    Participant

    Hi, following on from https://theeventscalendar.com/support/forums/topic/404-on-event-page/ I’m raising a separate issue.

    I followed Brook’s advice and changed to the default theme. Unfortunately the issue still occurred where visiting the event page would cause a 404 not found to appear in the title of the page and the calendar with events displayed below as expected.

    The 404 I have verified with 404checker as an actual 404 being sent to the browser and search engines.

    I have deactivated all plugins, and switched themes to default and this still occurs so I’m quite puzzled to to the cause.

    #95676
    Brook
    Participant

    Howdy Keidrych,

    Thanks for running through those troubleshooting steps and creating a new topic. I am as puzzled as you are. We never see 404 errors in the default setup. I have a few idea on things we can try.

    This post outlines a few steps on how to fix 404 errors, mind running through them? If that does not fix it, you might try disabling then reenabling all of our plugins. Again, if that did not fix it, please try going to Settings > Permalinks and clicking save again. If that does not help, would you mind pasting this snippet into your theme’s functions.php, and adding a test event during the next month? That snippet will add a little bit of debugging info your theme’s source view for me to look at. If you get to this step and nothing has fixed it, please let me know once this snippet is in place and I will take a look at it. Thanks!

    Let me know if you have any questions.

    – Brook

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