404 errors since upgrade

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  • April 7, 2017 at 7:18 pm #1266892
    Tasha
    Participant

    Upgraded to WooCommerce 3.0, then 3.0.1
    Got your email regarding the compatibility alert and added Event Tickets Plus 4.4.5 as instructed. Now some (not all) of the events return 404.
    Flushed out permalinks.

    Can you advise?

    April 7, 2017 at 10:06 pm #1266949
    Geoff B.
    Member

    Good evening Tasha and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the 404 errors you are experiencing following the installation of Event Tickets Plus 4.4.5. Yikes!

    I would love to help you with this topic.

    The first thing I would try would be to go to Events -> Settings -> General and change the slug for Single event URL slug to AND flushing your permalinks.

    If that does not work, I would take a look at your WP engine caching to make sure it is not interfering.

    Another solution (with a backup) would be to downgrade to WooCommerce 2.6.14.

    Let me know how that goes.

    Have a good weekend,

    Geoff B.

    April 9, 2017 at 6:52 pm #1267412
    Tasha
    Participant

    Thank you. I tried all of these. Still have the same issue.
    Please advise as soon as possible.

    Thank you.
    Sarah.

    April 10, 2017 at 4:34 pm #1267961
    Geoff B.
    Member

    This reply is private.

    May 2, 2017 at 9:35 am #1277415
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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