404 Errors for all recurring events

Home Forums Calendar Products Events Calendar PRO 404 Errors for all recurring events

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #1322146
    inhouse
    Participant

    I’ve seen a few forum threads with the same issues that seem to have been resolved after re-saving permalink settings; however, it’s not working for me. I’m developing a site and updated TEC this morning which triggered the 404 errors. I have switched to the TwentySeventeen theme and re-saved the permalink settings numerous times. I have deactivated plugins as well. I followed and attempted all the suggested steps on the TEC 404 page.

    The site is part of a multisite and the plugin is not network activated. The build uses a subdomain of new.domain.com where domain.com is the primary site URL.

    
    <pre>object(WP_Query)#1199 (53) {
      ["query"]=>
      array(1) {
        ["attachment"]=>
        string(10) "2017-07-17"
      }
      ["query_vars"]=>
      array(54) {
        ["attachment"]=>
        string(10) "2017-07-17"
        ["error"]=>
        string(0) ""
        ["m"]=>
        string(0) ""
        ["p"]=>
        int(0)
        ["post_parent"]=>
        string(0) ""
        ["subpost"]=>
        string(0) ""
        ["subpost_id"]=>
        string(0) ""
        ["attachment_id"]=>
        int(0)
        ["name"]=>
        string(0) ""
        ["static"]=>
        string(0) ""
        ["pagename"]=>
        string(0) ""
        ["page_id"]=>
        int(0)
        ["second"]=>
        string(0) ""
        ["minute"]=>
        string(0) ""
        ["hour"]=>
        string(0) ""
        ["day"]=>
        int(0)
        ["monthnum"]=>
        int(0)
        ["year"]=>
        int(0)
        ["w"]=>
        int(0)
        ["category_name"]=>
        string(0) ""
        ["tag"]=>
        string(0) ""
        ["cat"]=>
        string(0) ""
        ["tag_id"]=>
        string(0) ""
        ["author"]=>
        string(0) ""
        ["author_name"]=>
        string(0) ""
        ["feed"]=>
        string(0) ""
        ["tb"]=>
        string(0) ""
        ["paged"]=>
        int(0)
        ["meta_key"]=>
        string(0) ""
        ["meta_value"]=>
        string(0) ""
        ["preview"]=>
        string(0) ""
        ["s"]=>
        string(0) ""
        ["sentence"]=>
        string(0) ""
        ["title"]=>
        string(0) ""
        ["fields"]=>
        string(0) ""
        ["menu_order"]=>
        string(0) ""
        ["embed"]=>
        string(0) ""
        ["category__in"]=>
        array(0) {
        }
        ["category__not_in"]=>
        array(0) {
        }
        ["category__and"]=>
        array(0) {
        }
        ["post__in"]=>
        array(0) {
        }
        ["post__not_in"]=>
        array(0) {
        }
        ["post_name__in"]=>
        array(0) {
        }
        ["tag__in"]=>
        array(0) {
        }
        ["tag__not_in"]=>
        array(0) {
        }
        ["tag__and"]=>
        array(0) {
        }
        ["tag_slug__in"]=>
        array(0) {
        }
        ["tag_slug__and"]=>
        array(0) {
        }
        ["post_parent__in"]=>
        array(0) {
        }
        ["post_parent__not_in"]=>
        array(0) {
        }
        ["author__in"]=>
        array(0) {
        }
        ["author__not_in"]=>
        array(0) {
        }
        ["orderby"]=>
        string(10) "menu_order"
        ["order"]=>
        string(3) "ASC"
      }
      ["tax_query"]=>
      NULL
      ["meta_query"]=>
      bool(false)
      ["date_query"]=>
      bool(false)
      ["post_count"]=>
      int(0)
      ["current_post"]=>
      int(-1)
      ["in_the_loop"]=>
      bool(false)
      ["comment_count"]=>
      int(0)
      ["current_comment"]=>
      int(-1)
      ["found_posts"]=>
      int(0)
      ["max_num_pages"]=>
      int(0)
      ["max_num_comment_pages"]=>
      int(0)
      ["is_single"]=>
      bool(true)
      ["is_preview"]=>
      bool(false)
      ["is_page"]=>
      bool(false)
      ["is_archive"]=>
      bool(false)
      ["is_date"]=>
      bool(false)
      ["is_year"]=>
      bool(false)
      ["is_month"]=>
      bool(false)
      ["is_day"]=>
      bool(false)
      ["is_time"]=>
      bool(false)
      ["is_author"]=>
      bool(false)
      ["is_category"]=>
      bool(false)
      ["is_tag"]=>
      bool(false)
      ["is_tax"]=>
      bool(false)
      ["is_search"]=>
      bool(false)
      ["is_feed"]=>
      bool(false)
      ["is_comment_feed"]=>
      bool(false)
      ["is_trackback"]=>
      bool(false)
      ["is_home"]=>
      bool(false)
      ["is_404"]=>
      bool(false)
      ["is_embed"]=>
      bool(false)
      ["is_paged"]=>
      bool(false)
      ["is_admin"]=>
      bool(false)
      ["is_attachment"]=>
      bool(true)
      ["is_singular"]=>
      bool(true)
      ["is_robots"]=>
      bool(false)
      ["is_posts_page"]=>
      bool(false)
      ["is_post_type_archive"]=>
      bool(false)
      ["query_vars_hash":"WP_Query":private]=>
      string(32) "380c3d28afc9a9d63b823fb06325197b"
      ["query_vars_changed":"WP_Query":private]=>
      bool(false)
      ["thumbnails_cached"]=>
      bool(false)
      ["stopwords":"WP_Query":private]=>
      NULL
      ["compat_fields":"WP_Query":private]=>
      array(2) {
        [0]=>
        string(15) "query_vars_hash"
        [1]=>
        string(18) "query_vars_changed"
      }
      ["compat_methods":"WP_Query":private]=>
      array(2) {
        [0]=>
        string(16) "init_query_flags"
        [1]=>
        string(15) "parse_tax_query"
      }
      ["tribe_is_event"]=>
      bool(false)
      ["tribe_is_multi_posttype"]=>
      bool(false)
      ["tribe_is_event_category"]=>
      bool(false)
      ["tribe_is_event_venue"]=>
      bool(false)
      ["tribe_is_event_organizer"]=>
      bool(false)
      ["tribe_is_event_query"]=>
      bool(false)
      ["tribe_is_past"]=>
      bool(false)
    }
    </pre>
    
    #1322152
    Christopher Parman
    Participant

    Having the same issue. fixes posted do not help.

    #1322584
    Patricia
    Member

    Hey Greg!

    Last week we released the latest versions of The Events Calendar (TEC) and Events Calendar Pro (ECP) with a permalink update for recurring events (the permalink logic was removed from TEC and implemented on ECP instead). Please make sure both plugins are up to date: TEC version 4.5.8 and ECP version 4.4.14.

    In your case, as I can see from here (since you shared your System info with us), your current ECP version is 4.4.13.

    If after the plugin update the issue persists, please access your Dashboard and head over to Settings > Permalinks for a permalink flush (no need to change anything, just visit the permalinks page).

    If you need anything else in the meantime, please let me know and I’ll be happy to assist!

    Regards,

    Patricia

    #1322639
    lblnra
    Participant

    I am having the same issue. I have updated all plugins and visited the permalinks page. I am still getting 404 error when I click on a recurring event. I have turned off ECP and all events show up, just not as recurring. Most of our events are recurring. I’m about to enter hundreds more so I’ll have to turn it on to get them in, then turn it off so visitors can see the event.

    #1322658
    inhouse
    Participant

    @patriciahillebrandt I don’t have any available updates. I’m developing at new.domain.com instead of domain.com. Could that be the issue? I tried to reissue my license for new.domain.com but can’t quite figure that out in my account.

    #1322847
    Patricia
    Member

    Hey guys!


    @lblnra
    If both plugins are up to date (TEC version 4.5.8 and ECP version 4.4.14) and the permalink flush didn’t work for you, I would suggest you to purge/clear your site’s cache and your browser cache as well (also, try to access your site from an incognito window). If the issue still persists, please share with us your site’s name and your system info in a private reply and we will further investigate your case.


    @inhouse
    you are probably not receiving any plugin update notification in your Dashboard because your license is still associated with domain.com and not with new.domain.com. Please follow this article to move your license to this new domain and update ECP to version 4.4.14. After that follow the instructions already mentioned earlier in this thread and let us know if everything works as expected!

    Regards,

    Patricia

    #1322852
    inhouse
    Participant

    I followed the tutorial but I still don’t have any spaces available. It’s just a personal licence.

    https://www.dropbox.com/s/y22o8qngysa1o5p/Screenshot%202017-07-18%2015.29.49.png?dl=0

    EDIT: Actually, after a few refreshes on the My Account page, the old domain keeps popping back in even though I remove the license from the plugin settings.

    #1322867
    inhouse
    Participant

    This reply is private.

    #1323206
    Patricia
    Member

    This reply is private.

    #1323211
    inhouse
    Participant

    This reply is private.

    • This reply was modified 8 years, 8 months ago by inhouse.
    #1323572
    Patricia
    Member

    This reply is private.

    #1333540
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 12 posts - 1 through 12 (of 12 total)
  • The topic ‘404 Errors for all recurring events’ is closed to new replies.