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Support Droid.
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AuthorPosts
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October 6, 2017 at 6:00 am #1360231
Terry Sullivan
GuestI can’t resolve the 404 Error for my buzzpro.com website. Here’s the link to the page where I’m getting this error…
buzzpro.com/speaking/
Please let me know how I can resolve this issue.
Thank you,
~Terry
October 6, 2017 at 9:49 pm #1360657Geoff B.
MemberGood evening Terry,
Thanks so much for getting in touch!
I’m afraid that we’re not equipped to provide technical support for our free the Events Calendar users here in our pre-sales forum.
But, the good news is that you are still welcome to consult this forum and all our premium forums to your liking and browse it for solutions, snippets and tutorials.
We’d be more than happy to assist you at one of the following locations:
- On the WordPress.org support forum for the Events Calendar.
- If you’re a current premium license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product.
With that in mind, 404 issues are typically caused by one of the following reasons:
- Needing to re-save your permalinks (do this after every other step)
- Making sure your default view is also checked in the checkbox section under Events -> Settings -> Display
- Changing the Events Template under Events -> Settings -> Display
- Making sure you do not have a “real page” that matches the same slug as the one found for Events slug under Events -> Settings -> General
Have a good weekend,
Geoff B.
October 6, 2017 at 10:07 pm #1360661Terry Sullivan
ParticipantHi Groff,
I’m a paying customer. I’ve been using the premium version of The Events Calendar for many years. Is there technical support available for long-term paying customers?
Please advise…
Thanks!
October 6, 2017 at 10:13 pm #1360664Terry Sullivan
ParticipantThank you… I’ve reposted my question under the tech support forum for pro users…
~Terry
October 9, 2017 at 7:35 pm #1361365Geoff B.
MemberGood evening Terry,
Thank you for taking the time to write back.
I am glad you were able to use the premium support forums.
This way you will get the proper help to solve your issue.We will see you there shortly.
Hang in there!
Geoff B.
October 31, 2017 at 9:36 am #1372283Support Droid
KeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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