403 on Events Page

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  • November 14, 2016 at 4:33 pm #1192178
    Linda
    Participant

    If I change the slug from “events” to “events1” everything is great and I can get to the page

    http://diningfor8.com/events1/

    But if it is “events”

    I get 403 – Forbidden Error
    You are not allowed to access this address.
    If the error persists, please contact the website webmaster.
    If you are the webmaster of this site please log in to Cpanel and check the Error Logs. You will find the exact reason for this error there.

    Common reasons for this error are:

    Incorrect file/directory permissions: Below 644.
    In order files to be read by the webserver, their permissions have to be equal or above 644. You can update file permissions with a FTP client or through cPanel’s File Manager.

    Restrictive Apache directives inside .htaccess file.
    There are two Apache directives which can cause this error – ‘Deny from’ and ‘Options -Indexes’.

    November 15, 2016 at 10:30 am #1192627
    Nico
    Member

    Hi Linda,

    Thanks for getting in touch with us! I can help you on this 🙂

    Can you please check there’s not ‘event’ directory in the root folder of your site?

    Inspecting you site I see the events page is now accessible but I also see you are using Events Manager plugin there. Was this plugin active when you had the trouble with the ‘events’ URL?

    Please let me know about it,
    Best,
    Nico

    November 15, 2016 at 11:25 am #1192650
    Linda
    Participant

    Nico,

    I found that directory about 10 minutes after I wrote you.

    Thanks for getting back to me!

    November 15, 2016 at 12:45 pm #1192686
    Nico
    Member

    Stocked to hear Linda 🙂

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

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