4.6rc1 – Multiple issues after upgrading.

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Home › Forums › Ticket Products › Event Tickets Plus › 4.6rc1 – Multiple issues after upgrading.

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  • November 7, 2017 at 10:30 pm #1377670
    Brad Slusher
    Participant

    I thought I’d go ahead and test out the new 4.6rc1 updates. I have encountered several issues.

    When attempting to add a new event:
    – The Start/End Time and Date picker fields are acting as simple text fields. No selector is popping up to allow me to pick. They are also using military time instead of am/pm.
    – The Location Venue section does not show either of the two venues that exist
    – The Organizer section does not show the default organizer
    – Clicking on the + New Ticket section does nothing

    It’s almost as if something is missing or incompletely installed.

    I also am getting an interesting error message (see attachment).

    I *think* I installed the RC1 components correctly.

    November 8, 2017 at 10:57 am #1378335
    Brad Slusher
    Participant

    Just a side-note: In the email that was sent out, “Last Chance for Testing”, the following statement is made:

    If you want to see how the new ticketing interface works with The Events Calendar, make sure you also download and activate The Events Calendar 4.7.

    There is no place I could find to download version 4.7. Could that be part of the problem?

    November 9, 2017 at 5:15 am #1378865
    Jaime Marchwinski
    Keymaster

    Hi Brad,

    Thanks so much for reaching out!

    I’m sorry to hear that you are seeing an issue with the new preview release versions.  Unfortunately, as mentioned in the email that you received, we cannot offer support on these plugins at this time, as they are still undergoing some testing before being officially released.

    As for version 4.7 of The Events Calendar, that must have been an oversight on our end, because that version does not exist yet.

    We look forward to assisting you as soon as they are officially released!

     

    Thanks,

    Jaime

    November 9, 2017 at 10:27 am #1379236
    Brad Slusher
    Participant

    Oh, you misunderstand. I’m not looking for support – merely pointing out that there are issues that need to be addressed prior to your release. Since I am not convinced that 4.6 as an upgrade will be production ready I will wait until after the 4.6 release to implement The Events Calendar as a replacement for Event Espresso on our site.

    BTW, what it the point of having a pre-release if you don’t take feedback as anything other than something to be dismissed?

    November 10, 2017 at 11:29 am #1380148
    Jaime Marchwinski
    Keymaster

    Hi Brad,

    We do appreciate your feedback.  We release the beta versions in order to give customers a chance to take a look at what’s to come, especially in this case, as we revamped some things.

    In any case, the new official versions of the plugins have been released, and I would love to know if you are still experiencing the same issues.  At this point, I would be happy to assist you to resolve any issues that you may see.

    Please don’t hesitate to reach out with any further questions!

     

    Thanks,

    Jaime

    December 2, 2017 at 8:35 am #1397216
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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