3.0 Update Save Recurring Event just Hangs in a Gray screen loop

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Home › Forums › Calendar Products › Events Calendar PRO › 3.0 Update Save Recurring Event just Hangs in a Gray screen loop

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  • August 19, 2013 at 11:17 am #61126
    Geri
    Participant

    Hi there,
    After I edit an event item to extend a reoccurrence, and click the post Update, I get the lightbox with a popup BEHIND the lightbox that says something to the effect of apply to this event or all events–this popup is also grayed out. The update circle just hangs and nothing happens. I have a screen shot, but there’s not an option to upload it here.

    August 21, 2013 at 2:58 pm #62326
    Rob
    Member

    Hi there Geri! Thanks for the note here, and my apologies for the inconvenience you’ve faced so far. This issue is unfortunately a known bug for sites running WordPress 3.6. We should have it patched in an impending monthly maintenance release very soon; but until then, we do have a snippet users can add to their functions.php file which should temporarily address the problem until the fix is deployed.

    That snippet can be found here: https://gist.github.com/jazbek/6169607. Can you give that a shot and let me know if it addresses your problem? Thanks!

    August 27, 2013 at 1:59 pm #63123
    Geri
    Participant

    That didn’t fix it. I added the code and then I got a functions.php site error – unexpected ‘<' in functions.php file.

    August 28, 2013 at 9:30 am #63363
    Rob
    Member

    Hi Geri: thanks for the follow-up. That snippet is definitely the solution that will do the trick (I just re-tested to verify), so my guess is it’s an implementation error – specifically that the PHP wrappers didn’t get stripped out before the code was added to functions.php. Copy from lines 3-10 of that snippet I provided and paste that into functions.php, and you should be set.

    Let me know if you’re still stuck from there and I’ll do my best to get you sorted. Thanks!

    August 28, 2013 at 10:50 am #63388
    Geri
    Participant

    That worked! Thank you, yes. I had lines 1 and 2 in there. I tested it and now I’m so grateful to be able to make edits without making a whole new event item. Love this plugin, btw. Case closed!

    September 3, 2013 at 10:05 am #64282
    Rob
    Member

    Excellent to hear that got you sorted! Thanks for confirming as much, Geri, and for your patience so far. Sounds like you’re set here for now, and I really appreciate your words of support. We aim to please 🙂

    Going to close this one out, but if you need anything else down the road, just let us know!

    July 7, 2015 at 6:29 am #982325
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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