2 Pre-sales questions…

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  • December 21, 2014 at 4:29 am #923351
    Dan
    Guest

    Hi there,

    Thanks for putting together Event Calender plugin, looking through the plugin pages I couldn’t see anything written about the following two subjects.

    1. When a visitor books an event ticket is an email sent to them with various booking/payment confirmation details? If yes, can this emails format be edited and how is that managed for multiple events?

    2. Is it possible to use The Events Calendar Pro plugin with WooCommerce PayPal Adaptive Payments extension? I would like to offer ticketing on a website that uses WooCommerce, but take a small fee for managing the events booking service. I believe WooCommerce PayPal Adaptive Payments, lets me do this on products in the shop, but I wanted to check it works with your plugin?

    I look forward to hearing back from you.

    Thanks,

    Dan

    December 22, 2014 at 6:13 am #923712
    Brian
    Member

    Hi,

    Thanks for the interest in WooCommerce Tickets. I can answer your questions.

    1. When a visitor books an event ticket is an email sent to them with various booking/payment confirmation details? If yes, can this emails format be edited and how is that managed for multiple events?

    When purchasing a ticket WooCommerce Sends the Order email and then once the order is marked complete a ticket email is sent to them. Not sure about customizing the WooCommerce order email, but you can can modify the ticket email following our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    2. Is it possible to use The Events Calendar Pro plugin with WooCommerce PayPal Adaptive Payments extension?

    Events Calendar Pro does not have the ticketing feature. Only our ticking Add ons such as WooCommerce Tickets. However, PayPal Adaptive Payments could work with our plugin as we do not modify the checkout process, but we have not tested it with that extensions so we cannot say for sure. We do offer a 30 day refund period so if you find it is not the solution for you in that period we could refund you the price.

    I encourage you to look at our New User Primer for exactly what WooCommerce Tickets (and our other ticketing solutions can do as they have the same features)

    https://theeventscalendar.com/knowledgebase/new-user-primer-woocommerce-tickets/

    Let me know if you have any follow up questions.

    Thanks

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