1,463 soft 404 errors

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  • #986140
    Jessica Nunemaker
    Guest

    I had previously purchased the pro version of the calendar a year (or two? or three?) ago. Not having time to update it like I used to, I let my subscription lapse. I now see that I have a large amount of 404 errors (via Google Webmaster Tools) that all relate to events that don’t even exist on the calendar. Past and future.

    This apparently isn’t a new issue (for my site and for the calendar plugin). I browsed the forum and saw older posts about it. But I wasn’t sure if that means I need to use a newer version. I have 3.6.1. I’m really not interested in having to purchase the latest version (since I don’t need all the bells & whistles at this point) but I also should probably take care of this after having had the issue for what looks to be a very long time!

    Thanks.

    #986142
    Jessica Nunemaker
    Guest

    I forgot to add: I have ALMOST 19,000 “not found” issues through Google W as well. They are also from the events calendar. Thanks.

    #986302
    George
    Participant

    Hey Jessica,

    You are right that upgrading will likely not fix all these 404 errors, as you mentioned. There is an unfortunate limitation here that we’ve been trying to improve for some time, but there is little we can – basically, we return a 404 “not found” status for Dates that are queried that don’t have any events in them. This is the correct way to handle this case for a variety of reasons, but the thing is that Google Webmaster tools will “crawl” to dates on your site that don’t have events and, as expected, will say “there’s a 404 here!”.

    The flagging of 404 pages by Google Webmaster tools might display like an “error” or “warning”, but this is only because sometimes a 404 is accidental – e.g. a page on your site that you WANT to exist doesn’t, suggesting that something is broken.

    For 404s related to The Events Calendar, this is not the case – nothing is broken. The 404s are expected and Google Webmaster just doesn’t really offer much context about it, it simply goes “oh, a 404 page”.

    You will not be penalized by Google for these 404 pages. Can you delete the 404 warnings in your Webmaster Tools admin? If so, I recommend doing this just to keep things “clean” a bit, though 404s will accumulate again over time.

    I’m sorry for the inconvenience caused by all this, and for my long post here – just trying to clarify what these 404 errors mean and stuff.

    Please let me know if any of the information here helps!

    Thanks,
    George

    #991376
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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